ADAX Support Center > FAQ > Account support > Why am not able to verify my account ?
Why am not able to verify my account ?

We appreciate your understanding of the massive requests volume we are receiving from time to time per single day to verify the accounts, so please award us your patience -if such delay occurred in the rush hours- and don’t worry it’s normal in most cases and just due to the high volume of verification requests we are facing while long queue might be in waiting, then we may disabled verification requests for a while until we make sure serving all received request in best way as we can, meanwhile, it will be opened again as soon as possible.


All what you have to do in such cases cordially to keep checking the availability of this service later or contact our support team for further assistance (if required).


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