If you are trying to enter the 2FA to login to your account but facing an entry error, then check the following:
1- check your 2FA device timing and the device you are trying to ligin from it to be compitable.
2- use your keywords to reinstall your 2FA on other supporting device.
3- restart your 2FA device and try log in again.
4- submit a ticket to reset your account 2FA.